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Contact
Questions about an order, a product, or how to make something last? Send us a note and a real person will get back to you.
How we can help
Order questions
Include your order number and we'll look it up right away.
Product advice
Not sure what fits your garden or space? Tell us a little about it.
Response time
We usually reply within 1–2 business days.
Common questions
How much is shipping?
Orders over $75 ship free. Full details are in our shipping policy.
What if something isn't right?
Reach out using the form above and we'll make it right. See our returns & refunds policy.
How is my order packaged?
We pack with as little plastic as possible and reuse materials where we can.
How do I care for my purchase?
Care notes are on each product page. If you're unsure, ask us — we're happy to help.